Sunrun Contacts

Contacts

Pre Sales Support

Pre Sales Support: 888-840-7180     Text: 385-317-0193     Email: presra@sunrun.com

• Verification Call . . . . . . . . . . . . . . . . . . .    OPT.    1 , 1 , 1 

• HIS Verification Call . . . . . . . . . . . . . . .   OPT.    1 , 1 , 2

• Lead Creation . . . . . . . . . . . . . . . . . . . . . . OPT.    1 , 2 , 1

• Splat Support . . . . . . . . . . . . . . . . . . . . . . OPT.    1 , 2 , 1

• Pin Placement Update . . . . . . . . . . . .  OPT.    1 , 2 , 1

• Bright Path Support . . . . . . . . . . . . . . . OPT.    1 , 2 , 1

• Contract Change Updates . . . . . . . . . OPT.    1 , 2 , 9

• Contact, address, utility updates . . . OPT.    1 , 2 , 7

• IT Support . . . . . . . . . . . . . . . . . . . . . . . . . .OPT.    1 , 6 , 2

• Password Assistance  . . . . . . . . . . . . . . OPT.    1 , 6 , 1

• Pending Task Support . . . . . . . . . . . . . OPT.    1 , 3

• Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . .OPT.    1 , 4

HIS Updates: 385-352-3362    OPT.  2       email: saleslicensing@sunrun.com

Credit Support: 720-230-1084    email: credit@sunrun.com

Post Sales Support

Verification Calls

   New York Verification Bot: 833-543-0929 (English), 855-303-0929 (Español) (Note: you must use the phone number on project, not reps cell. Sales rep cannot be present for NY Verification calls)  Verification Bot Help

   All other States: 833-362-5137 (English), 833-372-5137 (Español) 

Post Sales Support: 888-840-7180    Text: 385-371-0250     email: postsra@sunrun.com

• True-up Support . . . . . . . . . . . . . . . . .     OPT.    1 , 2 , 9    

NTP Pending Task Support : installationreview@sunrun.com

Referral / Promotion Support: promos@sunrun.com

Post Install

Customer Care: 855-478-6786     email: customercare@sunrun.com

Service Transfers: servicetransfers@sunrun.com