Lead Generator Script

 Qualifying Questions

Are you the homeowner?

Breaking Preoccupation

Hi my name is ______________.  I'm with [Company Name]  Has anyone talked to you yet or have you see any of the projects going up?

I will be super quick with you

[Start beating up solar with problems]

[Overcome objections before they come up]

The Problem

The problem with solar is that is made no sense.  It was super expensive in the past.  You had to put 10 or 20 thousand down.  You had to stay in your house for over 20 years.  Have a lien put on it, and a bunch of other ugly options.  It didn't make sense for anyone.  You've heard that, right?

[Outside of savings, what are the value adds to the customer and how are you going to include them?]

What are the customers biggest concerns?

[If you come across a lot of the same objections in an area, start brining those objections in the objection section of the pitch]

Cost a lot of Money

Moving

A lot of sales people have come by

[when you lump them in with everyone, you let them know we know they talked to people, and you know why you didn't do it because it was super smart not to do it in the past.]

Not doing it in past

[make them feel smart about not doing this in the past] [Customer feels validated for not going solar in the past]
[get them to agree with you this is key]

You need to separate yourself from other sales people

[This opens things up to get them to ask why you are here]

The Solution

We have a new program where the homeowner doesn't pay anything up front.  There is zero money out of pocket and you can move and sell whenever you want.


Loan Solution

Where we make our money is we eliminate your utility bill that you ALREADY PAY and replace it with a solar bill that NEVER goes up.


PPA Solution

Where we make our money is we eliminate your utility bill that you ALREADY PAY and replace it with a solar bill that is 10-40% less than what you pay now.


Solar used to be bad

The solutions goes hand in hand with the problem

In the solution section, overcome all the objections you brought up in the problem section with a value proposition

You can get solar from anyone [create exclusivity]

I am giving you the brass tax because everyone else beat around the bush and has given you a bait and switch.

The Hook / Takeaway

Get into what you are explaining, what is the new program

I don't know if you will qualify like I said, this whole program is different than what it has been in the past.  [the pullback] But if you do qualify, if your roof meets our standards, here is how this would work.


We would determine the number of panels to move your power bill to zero.  It is really simple, we then compare how much you paid with the power company and compare what you would pay for solar.


Just so you know that all the neighbors that have been setting up appointments with me, we are not trying to save you a bunch of money today.  


The reason so many people are meeting with us, is because they want to see the difference between the two, because the solar payment is guaranteed to never change. It does not go high in the summer and low in the winter.


As inflation continues to rise and utility costs to keep rising, your solar payments are guaranteed.


So, most of the neighbors here are trying to see if they can get their solar payment within like $50 of their current electricity payment, even if it is a little bit more.  The fact that it will never change, it is guaranteed to never change, it will never ever change.  This gives you more control of the payment. [this is a no brainer to lock in prices]


This is why so many homes are having us meet with them.


And still we don't know if your home will qualify. [another pullback]

My Job (The Pullback)

The Pullback Option 1

My job is just to pick out homes that I think might qualify since not every home does, and schedule you to get a quick quote.

Obviously, you guys pay your power bill, right?

Everyone does. A lot of your neighbors just want to see the numbers and compare what they pay now vs what they will pay with solar.

Does that make sense?

The Pullback Option 2

The reason I am here is to introduce you to something completely different.  We are introducing something completely totally different than everything you have previously heard that changes everything you know about solar.

I don't know if this will even work for you yet. [a pullback]  This only works out for a few homes that actually qualify.

So I will keep it pretty quick, if it does we will look at what this could mean for you, and I will show you what that means and why so many people around here have asked us to, and if not, no big deal and we won't take more of your time.

Establish Appointment & Set Expectations

Expectations Option 1

All I do is schedule a time for you to get a quick quote.


They will show you pictures, answer any questions you have, and they will show you how much you pay now vs how much you will pay with solar.


Does that make sense?


Perfect, we are meeting with the neighbors over the next two days to show them as well.

Expectations Option 2

We are going to take your bill that you already pay, you have seen it go up every year, the bill you already pay and replace it with a bill that has complete transparency.  This is the same reason you bought your home instead of renting.


The neighbors are wanting to see the difference and see what they pay now and what they pay with solar so that they can have control and transparency as long as they live here.


The same way you would look at if you would rent this house or buy this house and determine the value proposition between the two.  Does this make sense?

Setting the Appointment (3-Step Process)


IF DAYTIME WORKS...


IF EVENING WORKS...


Items to do

CONFIRM FINAL TIME/DATE

CONFIRM BOTH HOMEOWNERS WILL BE THERE


CUSTOMER INFO COLLECTION

Let me get some info from you real quick.


CONFIRM FINAL TIME/DATE AGAIN

CONFIRM BOTH HOMEOWNERS WILL BE THERE


Button Up /  Solidifying the Appointment

Okay, just to confirm one last time: I’ve got you scheduled for this date

and time. Please give him about a 20-30 minute window because he’s

going to be in and out of appointments all day.


Do you have any other questions for me?


If you think of any questions in the meantime, please write them down

and they will answer them when they come.


It was great meeting you, thank you for your time!