Mosaic Updates
Finance Partner
March 2025
Recheck Requirement for new Users
New users must complete ReCheck verification to gain direct access to the Mosaic portal.
An email should have been sent with step-by-step instructions on linking your ReCheck account to Mosaic.
Learn about ReCheck
Baselines Have Dropped
Various regions have lower baselines as of March 5th.
February 2025
Mosaic Financing will be faster
All new projects sold with Mosaic financing starting 2/15/25 will be funded significantly faster.
October 2024
Change in some Dealer Fees
There is a dealer fee pricing concession for your 4.59% APR Mosaic Standard and Reserve products. The fee concession is now available in your portal and will reflect average dealer fee savings of 125 basis points.
To ensure you have access to this 4.59% APR lower dealer fee, in your portal navigate to the main menu and select “rates & branches”, from there you can toggle between Mosaic loan products. If you already use the 4.59% APR loan products, these lower dealer fees have already been enabled in your portal as of 10/24/24 — there’s nothing you need to do!
Welcome Call Changes
Currently, the service Mosaic teams contact every prospective borrower on a recorded line with a focused review of the key terms of their loan. They verify borrower identity, educate them about their new loan and congratulate them on their decision to choose solar.
Welcome Call updates will include:
Additional details to reinforce loan understanding
A follow-up Welcome Email which will be sent to customers after they’ve successfully completed the Welcome Call - coming soon
The email will include a summary of the same content as the Welcome Call and have links to helpful information
The goal for the Welcome Call is to:
Personalize the homeowner experience and provide answers to any questions
Verify the homeowner’s understanding of key loan terms and first payment timing
Celebrate the homeowner’s decision to improve their home
Strengthen Mosaic’s homeowner safeguards
See the welcome guide PDF
August 2024
Lower Dealer Fees in Arizona
Solar is heating up in Arizona this summer, making it one of the fastest-growing markets in the country. To support our AZ Dealers in the Grand Canyon State, Mosaic is reducing dealer fees for the 3.99% APR, 25-Year Choice loan!
See the file called "Mosaic Rate Card - AZ" "
Lower Dealer Fees in 5 states
2.99% APR Choice Loan for 3 months & up to 6% off dealer fees
Available August 2nd
To support our Freedom Sales Professionals, we’re rolling out our a program for five states
IL
MA
ME
NJ
OH
Access to 2.99% APR, 25 year Choice loan for three months
After three months, the 2.99% APR will sunset (subject to review)
FICO floor = 700
Reach out to your Mosaic Account Manager, Dustin Wolf, to learn more 916-224-8141 or dustin.wolf@joinmosaic.com
see the file named "Mosaic Rate Card - Reserve Program (available in IL, MA, ME, NJ, OH)"
March 2024
Mosaic Loan Document Integration
Mosaic Loan Documents will now be added to the DocuSign process when generating a project in LIGHTSPEED!
With this new improvement, once a loan application is approved in Aurora, the loan docs will automatically be added to the sequence of documents sent to the customer’s email via magic link. If you missed last week’s webinar that goes over this process in detail, you can review below.