EverBright Updates

PPA & Lease

Go to: All Updates & News

Resources: Everbright Main Page, Everbright Webinars

January 2025

Customer Utility Bill Status:

The customer’s utility bill must be from within 2 months of contract signing (previously it was within 12 months of contract

signing).

Customer Utility Bill Mandatory Requirements:

• 1 bill/month within the last 2 months (if the bill has annual monthly usage, we will now require using the annual usage data). Otherwise,

• 3 monthly bills within the last 3 months (if the bill does not have annual monthly usage, SR will use the last 3 months and enter accurate billing period dates).

To make room for exceptions due to recent purchases and new builds: we will now highlight and include the following:

• New builds and recent constructions jobs should be using a new home product (build) PPA, this doesn’t require Utility Bill upload (Already available options).

• For new homes that meet PPA requirement- including recent purchases, we will require at least 60 days of historical usage to accurately predict savings estimates.

Delinquency Check:

EverBright will not accept a delinquent bill. The customer must not have a past-due utility bill balance greater than $100.

To make room for exceptions, we will be asking for additional information in certain low risk cases.

Utility Company and Rate Schedule Verification:

Moving forward, they will check that the utility company and rate schedule listed on the bill matches the selections entered

during the Usage phase.

• This adjustment will enable them to provide more precise savings calculations, which are essential for our customers, while enhancing consumer protections that align with industry standards. Additionally, this change will support better fraud detection, reduce complaints, and create a more robust foundation for Everbright’s success.

September 2024

Updated Base Module

Effective September 21st, the QCells 410W will be the base module for all finance types in all markets.

For pricing and availability, check the latest adder sheet

Everbright Payment Update

We want to address the recent delays in payment timelines for many TPO (Third-Party Ownership) products. To help streamline this process, we’re adjusting our payment milestone for Everbright projects.

What’s Changing?
Starting immediately, once a project is marked as "Installed," there will now be a 15-day funding period before it becomes eligible for payment (M2 eligibility). This is a significant improvement to help payments move faster, even though we’re still waiting for PTO (Permission to Operate).

Example:

• If a project is marked as "Installed" today (September 18th), it will become payment-eligible to your company on Thursday, October 3rd.

• Since this is before the pay cutoff (Friday, October 4th at 6 a.m. Pacific), the payment will be processed the following week on Friday, October 11th to your company (for M2 at 80%).

• At this point your company will be paid and the time it takes to process payments to individual reps depends on each companies payment processing timelines.

We’re implementing this change immediately, including for projects this week.

If you have any questions, please reach out to your leaders. Thank you for your hard work and continued dedication!

August 2024

Log into your Everbright portal and complete the Code of Conduct of Acknowledgment

August 2024

Code of conduct acknowledgement is required in the EnFin Portal or you will be deactivated until that is complete.

$0.15 EPC decrease on 8/14/2024

Credit floor changed from 650 to 670

Debt to ratio will be implemented for credit scores from 670 - 699

Updated PPA contract 8/27/2024

• $15 monthly credit if HO enrolls in ACH

• Additional changes to clarify the HO's options to transfer the system

Conditional Credit approval early september

July 2024

EPC Decreases wehnt live on 7/1/2024

• AZ (-$.70), MD (-$.60), NJ (-$.35),  OH (-$.20)

• Rhode Island is now deactivated

June 2024

EPC Adjustments

Everbright will be adjusting EPCs in several states, including AZ, MD, NJ and OH, beginning Monday, July 1st. While some rates and sunhours will see improvements, this change will mostly result in EPC decreases in these states.

To lock in the current pricing, quotes must be generated by 7/1 and signed by 7/8. Any quotes generated or signed after those dates will be subject to the new pricing.    Everbright Portal Login

Market Update

City of Oglesby is now available

Removed Utilities

We always strive to make sure you are equipped with the best finance products and pricing in all markets. Having said that, there are times where certain products are no longer necessary in some regions. Starting Monday, June 17, we will no longer be submitting new projects to EverBright in the following utilities:

California

• Pacific Gas & Electric Co

• Sacramento Municipal Util Dist

• San Diego Gas & Electric Co

• Southern California Edison Co

Texas

• AEP Texas Central Company

• AEP Texas North Company

• CenterPoint Energy Houston Electric, LLC

• City of Floydada

• Coleman County Elec Coop, Inc

• CPL Retail Energy, LP

• Entergy Texas Inc.

• Georgetown City of Lubbock Power & Light

• Oncor Electric Delivery Company, LLC

• Southwestern Electric Power Co

• Texas-New Mexico Power Co

• Xcel Energy - New Mexico-Texas (formerly Southwestern Pub Svc)

Mobile/Manufactured homes no longer allowed:

• • Beginning on June 15th we will no longer accept Mobile homes as an acceptable type of property. All contracts signed before 6/15 will be honored and processed. 

Co-Singers Must both be on Title:

• • Credit Co-signers will now also have to be on Title of the home. (Release TBD)

Social Security Numbers:

• • Full Social Security or ITIN will be required for all credit applications beginning on June 24th 

Code of Conduct Requirement:

• • All users will be required to an acknowledgement of Everbright Code of Conduct and agree to access the platform (Release TBD)

November 2023

Everbright is Expanding

EverBright is now live in additional utilities within Colorado, including:

• Xcel Energy

• United Power

• Colorado Springs

• MVEA

• Fort Collins

October 2023

Stay Ahead of Your Delayed M3 Submissions

As a reminder, we’d like you to let us know if your job is in danger of not meeting the M3 submission deadline. Between October 13-17, we’ll be rolling out an optional task to M3 called “Delayed Job Notes.” This task should be completed no later than 10 days before the M3 submission deadline. If you need an M3 extension, please let us know the reason for the delay, and the anticipated final inspection and PTO dates. 

Custom Utility Rates Not Allowed in Regulated Markets

To ensure accurate savings projections in homeowner proposals, as of October 18 you will not be able to quote using custom utility rates in regulated markets. Affected states are displayed in blue in the map below:

For now, this quality control measure will be applied to the state level. We will address custom utility rates for regulated utilities within deregulated or “restructured” states in the near future. 

Maximum Milestone Completion Time 

We’re updating our milestone deadline dates to give you the benefit of completing milestones early. Beginning later this month, the time saved from completing a milestone early will be rolled over into the next milestone. For example, if you complete M1 in 40 days (20 days before M1 expiration), the time saved (20 days) will be rolled over into M2, giving you 140 days to complete M2. If you complete M2 early, the time saved will be rolled over into M3. 

Under this new framework, the timeline will start at credit approval. Installation Completion (M2) must occur within 180 days of credit approval and System Activation (M3) must occur within 270 days of credit approval. EverBright will continue to enforce the previously announced policies for missing the Installation Completion (M2) and System Activation (M3) deadlines:

• If the Installation Completion deadline is missed, the job will be cancelled. To move forward with a cancelled job, you will have to re-quote the job with current pricing and have the homeowner execute a new contract.

• If the System Activation Deadline is missed, any previous milestone payments will be subject to a clawback. The job and homeowner contract will remain active in the EverBright platform and once System Activation (M3) is achieved all applicable milestone payments will be reissued.

Don’t forget – homeowners are excited about going solar and can’t realize the benefits until you reach System Activation. Frequent communication and project updates are key to homeowner satisfaction.

Utility Bill Required at M1

Starting in November, EverBright will be requiring a utility bill be submitted as part of the milestone deliverables in M1. The Utility Bill requirement will improve savings calculations for homeowners as well as fulfill incentive documentation requirements. A full copy of the homeowner’s recent (within 12 months) utility bill must be uploaded and must show information about the meter that is to be serviced as well as the utility rate, property address, and utility account number. 

PPA Shade Study Task Moved to M2

In November, the PPA workflows will no longer have an optional Shade Study task in M1 and the Shade Study task will be required in M2. This gives you more time to generate and upload the Shade Study.

Consumption Monitoring Requirement

In November, consumption monitoring equipment, specifically a Current Transformer (CT) clamp, will be required for all jobs in order to monitor the home energy load. This increased visibility will improve the customer experience and enable EverBright to provide more products and services to the customer. Approved consumption monitoring equipment is currently limited to CT clamps; we will update our AVL as needed to reflect additional approved consumption monitoring equipment. More details on how to fulfill this requirement will be shared soon.

Digital Welcome Checklists Are Coming

As a reminder, new Digital Welcome Checklists will be replacing the need for you to perform Welcome Calls. Enabled by our Early Access initiative, which will give homeowners access to the MyEverBright homeowner portal upon contract signing instead of in-service date, our Digital Welcome Checklist will make it quick and easy for your customers to complete the welcome checklist requirement at their convenience. Beta testing will begin shortly and we expect to roll this out more broadly by the end of the year. More details and answers to FAQs will be shared soon.

September 2023

Everbright is Expanding

EverBright has opened in SCE, SDG&E, PG&E and LADWP in California, as well as APS in Arizona. 

Change Orders Webinar

EverBright had a training webinar